My husband and I stayed at this hotel with our 4 young-adults-children for 5 days.
Everything was spotless. Airco and Internet worked properly.
After spending a full day walking in the city, or visiting the caves, it was nice to sit down all together at the terrace of the Hotel to have some drinks.
We all felt very safe in this area.
Personnel is very kind and attentive.
The Holiday Inn Sofia is a great hotel to stay . The hotel provides an excellent service, the staff was super kind and always helpful. The room was very clean The location of the hotel might be considered as good. Two minutes walking to the subway station, 15 minutes from the airport by taxi and close enough to visit Vitosha mountain. All around, it is a modern, clean and well featured hotel with spa and fitness.
I live here always on business trips to Sofia and every time I was completely satisfied. Service, food (breakfast), staff - to perfection. Rooms always clean, cleaning every day. Next time I'll be here again on my next business trip.
My overall experiencing at staying in the Holiday Inn was excellent.
The facilities were very good. However, for me, it was the staff that made my stay. They were very professional, friendly and attentive. Service was always given with a smile and nothing was too much trouble.
I would highly recommend this hotel.
The hotel is well located about 15 mins from the airport and just off the ring road. There is a cinema complex with a couple of restaurants next door. Parking is in an underground car park which we were guided to by the helpful security guard.
Check in was friendly, efficient and polite. Our room was on 5th floor and was a good size with lots of storage and a good sized desk to work at. There was decent complimentary wifi too.
The gym was excellent - a good mix of machines, helpful staff and plenty of space. Also there was no intrusive music playing, like so many gyms! We didn't try the pool or spa but both looked very good.
Room service was quick and good sized portions. The food was nice and good value for money. Breakfast was extremely good, one of the best hotel breakfasts i have had. Staff were, again, polite, friendly and helpful. The food selection was excellent and it was impeccably presented.
All in all this hotel was exceptionally good - an example to other Holiday Inn's of what can be achieved with the right people and attitude.
Good hotel to go to work in the business center, the room service is right as the restaurant. It has the metro nearby and are friendly to order taxi. It swimming pool and well-equipped gym after work. Like most of Sofia, excellent wifi.